Returns, Shipping, & Privacy

 

 

SHIPPING

 

Emily Kowalik offers free standard shipping for domestic delivery (Canada) via Canada Post, and free standard shipping to the United States for orders $200.00CAD and up! 

Shipping cost for United States under $200.00CAD purchase will be a flat rate $15.00 standard shipping.

If you require that your item be shipped faster, please email at contact@emilykowalik.com and we can find a solution.

Tracking numbers will be provided at dispatch.

Packages generally takes 3-8 business days for domestic shipping, and 5-14 days for shipping in the United States. 

We do not ship outside of North America at this time, but we will be able to soon! Stay tuned.

 

DUTIES & CUSTOMS

Taxes, duties and customs will be the customer's responsibility and will not be paid by Emily Kowalik.  

 

RETURN POLICY

 

READY TO WEAR

Any ready to wear jewellery that is unused and in the same condition you received it, can be returned for a refund or exchange when accompanied by the original sale confirmation invoice, within 14 days of receiving the items.  After 14 days we cannot accept returns for any reason. To issue a return, please email at contact@emilykowalik.com. 

If the item you purchased is defective upon receiving, please email us within 5 days after receiving the item with the sale confirmation invoice, photos of the defect, and we will work out a solution together.  

Please note that shipping costs are non-refundable, and return shipping costs will not be covered by Emily Kowalik.

 

 

MADE TO ORDER AND CUSTOM

All made to order jewellery and clothing are final sale. All custom jewellery, clothing, and accessories, are final sale.  All sale items are considered final sale and are non refundable and non exchangeable. 

 

All refunds will be applied to the original form of payment excluding the shipping cost. When we have received and examined the returned item, we will issue a refund within 3-5 business days. Emily Kowalik is not responsible for any returns that are lost, damaged, or sent to the wrong address. 

 

 

TERMS AND CONDITIONS

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms.  

 

PROPERTY RIGHTS

No material from the Site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except as specifically permitted on the Site. The site, including all of its information and contents, such as text, data, images and graphics is the property of Emily Kowalik and is protected by trademark and/or copyright under Canadian laws. Except as otherwise provided on the site, you may not use, download, upload, copy, print, display, perform, reproduce, publish, modify, delete, add to, license, post, transmit, or distribute any of the Site Content from the Site in whole or in part, for any public or commercial purpose without the specific prior written permission of Emily Kowalik.

 

LINKS TO OTHER SITES

Our Service may contain links to third-party web sites or services that are not owned or controlled by Emily Kowalik.  Emily Kowalik has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Emily Kowalik shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.  Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

 

PRIVACY POLICY

You may be asked to provide certain personal information to us for the purpose of using the emilykowalik.com website, subscribing to receiving electronic communications from Emily Kowalik, and sale processing services.  Examples of information that could be personal information include your name, address, language preference, email address, telephone number, credit card information, personal opinions, social media usernames or other social media identification. 

    Emily Kowalik takes appropriate steps to keep your personal information secure and confidential. This includes implementing effective physical, administrative, and technology safeguards, and retaining your personal information only as long as is necessary, or as required by law. 

    CONTACT US

    If you have any questions about these Terms, please contact us at contact@emilykowalik.com

     

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